Frequently Asked Questions
Notebooks are printed and shipped typically within 5-12 business days.
If your order has not already been printed we may be able to help you. Simply email help@palettenotebooks.com with your order number and the change you are looking to make and we will get back to you within 24 hours.
We offer refunds for printing errors but not for design choices. Be careful, what you see is what gets printed and you have time to review before adding to your bag.
The rich colored cover paper is FSC Certified Stock manufactured by Arjowiggins Creative Papers, who sources their pulp from well-managed forests and a socially responsible chain of production from seedling to paper. Interior pages are smooth to the touch and 100% recycled from Post-Consumer Waste.
Ideas are always welcome! Simply email your suggestions to feedback@palettenotebooks.com and we'll be in touch!
We currently offer a co-branded notebook with the option to add your custom logo and allow recipients to customize the interior page layouts. Contact us for more information!